Privacy policy
At Solo Moves, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
When you visit our website, we may collect:
- Your name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely through third-party payment providers)
- Device information, browser type, IP address, and website usage data
How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Communicate order updates and customer support
- Improve our website and shopping experience
- Prevent fraudulent transactions
- Send promotional emails if you have subscribed to our newsletter
You may unsubscribe from marketing emails at any time.
Payment Security
Payments are processed through secure third-party payment providers. Solo Moves does not store your complete payment information.
Cookies
Our website uses cookies to:
- Remember your shopping preferences
- Improve website performance
- Analyse visitor traffic
- Personalise your shopping experience
You may disable cookies through your browser settings, although some features of the website may not function correctly.
Third-Party Services
We may use trusted third-party services, including Shopify, payment processors, analytics providers, and shipping partners to operate our business.
Data Protection
We implement industry-standard security measures to protect your information from unauthorised access, misuse, or disclosure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw marketing consent
To exercise these rights, please contact us.
Contact
If you have any questions regarding this Privacy Policy, please contact us at:
Email: solomoves23@gmail.com